For tenants
As a resident of Leona, you can enjoy a hassle-free and smooth daily life. Our digital services make it easy and quick to sign rental agreements, submit maintenance requests, and communicate – anytime and anywhere. As our resident, you can also take advantage of valuable perks that make your living experience even more enjoyable. Being a Leona resident also means you can easily and quickly move from one Leona home to another without the stress of moving.
MyLeona -tenant App
MyLeona is the mobile app for Leona homes, making it easy to manage all aspects of your living experience. App is available for both Android and iOS. You can find it in your phone’s app store by searching for “MyLeona”.
In MyLeona, you can:
- Enjoy Leona Plus’s amazing resident benefits
- Easily book club room and the laundry room
- Submit a maintenance request, track its progress and add photos
- View the resident guide, announcements and basic property information
- Check your rent and payment details
- Contact us easily via the contact form and follow the message thread
- Terminate your lease
Soon you will have access to even more features:
- Timely notifications directly to your phone
- Parking space and sauna reservations
OmaLeona -Tenant Portal
The OmaLeona tenant portal is available to you whenever it suits you best. In the portal, you will find everything you need for a smooth living experience:
- Resident guide and current notices
- Property details
- Your personal finances, rent, and payment information
- The option to conveniently terminate your lease electronically
- Submit maintenance requests, track them and add photos
- Easy contact form and ability to follow message history
- Book club rooms and laundry facilities
- Leona Plus’s amazing resident benefits
Soon additional features will be available:
- Book parking spaces and sauna slots
Your Benefits as a Leona´s tenant
Leona Flex – Flexible Home Swap
With Leona Flex, you can easily move from one Leona home to another. We make the home swapping process simple, so your home fits your changing life situation – whether you want to move to a different-sized apartment or relocate to a new city. When you move from one Leona home to another, you can do so without notice periods, and we offer a week of free moving time!
Leona Plus – Tenant Benefit Program
Leona Plus is our exclusive benefit program for residents, offering amazing perks that everyone can enjoy for free via the MyLeona tenant app. We provide a wide range of valuable benefits to our residents, bringing added value to their daily lives.
Pets Are Always Welcome
Pets are always welcome in Leona homes, because a home is only complete when all family members are included. It’s important to us that everyone feels at home – including those with paws or tails. Many of our Leona buildings offer pet-friendly features, such as accessible entrances and nearby outdoor areas for walks.
Frequently asked questions about living in a Leona home
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Please notify Leona’s rental administration team about the change. Contact details are available in the OmaLeona app and on the “Contact” section of our website.
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You can update your contact details for your landlord through the MyLeona app.
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You can report disturbances to Leona customer service via the MyLeona app. Our team will forward the matter to the property manager. Please make note of the dates and times of any disturbances. A written warning requires written complaints from at least two different apartments regarding the same incident.
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House rules can be found on the building’s notice boards or in the MyLeona app.
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Tenants are not allowed to paint the walls in Leona homes unless it is to restore the original condition when moving out.
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Light, single picture hooks are allowed. For larger installations (e.g. wall bolts), the tenant is responsible for restoring the walls at the end of the tenancy. .
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Sauna and laundry bookings are made through the OmaLeona app. Please note that not all Leona buildings have these facilities.
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Via the MyLeona app or by contacting maintenance company.
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You can find the maintenance company’s contact information in the OmaLeona app and on the notice board at the building’s entrance.
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You can submit a maintenance request through the MyLeona app under the “Maintenance requests” section. In urgent cases requiring immediate attention, please call the maintenance company’s emergency number.
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Smoking is not allowed in Leona apartments. The smoking ban also applies to balconies and the property’s outdoor areas.
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If you lose your key, please contact us through OmaLeona. We’ll help you find the best solution! Depending on the situation, the lock of your apartment will either be rekeyed or the lost key will be deactivated. The cost of the lost key and any necessary rekeying will be the…
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